Service Desk

Turner Techtronics, Inc. (TTI) provides the best quality Service Desk by working with you directly to assess your needs and business culture. This allows TTI to customize our services to your business environment in order to provide you with the best possible service.

TTI brings proven Service Desk experience and draws on best practices from multiple sources, including ITIL, allowing us to resolve issues in a timely, customer-focused manner.

Our Service Desk solution includes but is not limited to:

PC / MAC Support

Knowledgebase Creation/ Upkeep

Comprehensive Reporting Capability

ServiceNow Enterprise Customization

Process Streamlining and Improvement

Integration with Multiple Enterprise Groups (HR, Facilities, etc.

Endpoint Security

Remote Support

Custom-tailored Solutions for Any Environment