SERVICE Desk

Turner Techtronics, Inc. (TTI) provides the best quality Service Desk by working with you directly to assess your needs and business culture. This allows TTI to customize our services to your business environment in order to provide you with the best possible service.

TTI brings proven IT Help Desk experience and draws on best practices from multiple sources, including ITIL, allowing us to resolve issues in a timely, customer-focused manner.

Our SERVICE Desk services include, but are not limited to:

PC / MAC
Support

Computer Performance Troubleshooting

Network / Wi-Fi
Connectivity

Endpoint
Security

Knowledgebase
Creation / Upkeep
Proactive Computer
Monitoring via SCCM
Software Installation /
Configuration
Remote
Support
Comprehensive Reporting
Capability
Support Most
Commercial Software
Support Any Custom Applications with Documentation
Custom-tailored Solutions
for Any Environment