24/7 global IT and security support, with one team accountable for all of it.
MANAGED IT & CYBERSECURITY
When your systems go down, your business does too. We make sure they don’t.
Who we are
Turner Techtronics is a WBENC-certified woman-owned managed IT services provider headquartered in Burbank, California, with offices in Orlando and New York. Since 1987, we’ve delivered 24/7 managed IT, cybersecurity, AI automation, and end user computing to businesses across the U.S., with US-based support and optional hybrid sourcing. Our managed security operations are delivered through our SOC partner and backed by a single team accountable for your results.
90%
Issues are resolved on the first call
< 15 seconds
average wait time for service
EST. 1987
Trusted Service Excellence Since 1987
Our Services
Managed IT Services
24/7 service desk, network operations, proactive monitoring, and expert management for your users, systems, devices, and IT infrastructure.
Cybersecurity
Managed detection and response, assessments, penetration testing, and compliance, with 24/7 security operations delivered through our SOC partner.
Infrastructure & Cloud
Design, migration, optimization, and ongoing management of secure cloud and hybrid environments built to support your evolving business needs.
AI Transformation
& Automation
Practical AI adoption and workflow automation, from readiness assessment through deployment.
End User Computing
Device support, VIP executive assistance, and a consistent technology experience for every user, whether working in the office or remotely.
Infrastructure
Management Services
Ongoing monitoring, patching, and lifecycle management of your servers, networks, and storage.
Equipment Deployments
Receiving, staging, configuration, and rollout of devices at any scale, with reliable deployment from start to finish.
IMAC & Asset Lifecycle
Installs, moves, adds, and changes, plus tracking and secure disposal from purchase to retirement.
PM Staffing
Certified project managers and coordinators for technology rollouts and refresh programs.
How Can We Help You?
Choose From A Full Range Of IT Services, Delivered How And When You Need Them.
Cybersecurity
- Threat Monitoring
- Security Assessments
- Penetration Testing
- Policy Development
- Compliance Support
Professional Services
- End-User Computing
- VIP Executive Support
- Project Management
- Asset Management
- Certified Professionals
Why Businesses Work With Us
1
Founded in 1987
Brendan and Ellen launched Turner Techtronics in 1987 with a shared vision for client-focused IT services. We've been delivering dependable solutions ever since.
2
Certified Woman Owned
Certified by WBENC, Turner Techtronics is proud to be a woman-owned business. We bring integrity and a long-standing commitment to doing business right.
3
Global IT Services
Supporting local, national, and international clients with scalable IT services.
4
Top-Tier Engineers
Certified experts deliver enterprise IT services across any infrastructure or platform.
5
Trusted by Vendors
Authorized by Microsoft, Cisco, HP, Apple and others to support diverse tech environments. These relationships strengthen the support we provide.
Don't Take Our Word For It
“Our organization has worked with Turner Techtronics, Inc. for many years. They provide a comprehensive suite of information technology network support and consulting, including network monitoring and cybersecurity services, allowing me and my team to focus on our core business and clients.
In this time of ever present cyber dangers, the Turner Techtronics team allows for restful nights knowing our content and proprietary information is kept out of harm’s way.”
Our Commitment To Service Excellence
You Deserve IT Services That Fix Problems Fast
Ellen Turner
CEO, Turner Techtronics, Inc.
From the way we hire our people to our stringent service level agreements, our top priority is simple: excellence in customer service no matter what. Our First Call Resolution policy means we do everything we can to resolve your issue on the first call.
You should not have to chase down your IT provider for updates, answers, or accountability. Our entire support model is designed to make your experience efficient and dependable. Whether you are dealing with a time-sensitive issue or focused on long-term planning, our team takes full responsibility and works quickly to deliver real results.
Call (818) 804-4058 to find out how people-first IT services can completely transform your experience and business outcomes.
Schedule an Appointment Today
US-Based With Global Capabilities
Turner Tech offers 24/7 service options ranging from on-shore in the U.S. to hybrid off-shore solutions.
Our Partners
Our partners are the backbone of how we deliver consistent, enterprise-grade IT services. We align with industry leaders who share our commitment to quality and reliability. Some of our partners include:
Stay Informed
Explore insights from the front lines of enterprise IT services and support. Our blog covers real-world lessons, emerging trends, and practical strategies for IT success.
Frequently Asked Questions
You should receive detailed reporting that shows response times, resolution times, and ticket history aligned with your service level agreement. If you are not seeing this information regularly, or if reported metrics are vague or inconsistent, it may be a sign your provider is not meeting their SLA commitments.
A full SOC service should go beyond alerting and include real-time monitoring, threat detection, event correlation, and incident response. It should also provide regular reporting and work with your existing systems, not just a separate toolset.
Most businesses benefit from a formal infrastructure assessment at least once per year, with additional reviews when new technologies are deployed or major changes occur. Some environments, such as those with compliance requirements, may need more frequent audits.
Signs include consistent performance issues, increasing support tickets, hardware nearing end-of-life, or new applications requiring more resources. Upgrading proactively can reduce downtime and long-term costs.
An effective service desk provides fast response, clear communication, and skilled resolution on the first call whenever possible. It should also offer flexible channels for users to get help, such as phone, chat, or ticketing, and integrate seamlessly into daily business operations.
Industries We Support
Team Up With TurnerTM
Get in touch to see how responsive, scalable IT services can make a difference in your operations. We are ready to support your goals with solutions built for long-term success.