END-USER COMPUTING SERVICES
Our professional team of desktop support technicians have the personal and technical skills to interface with your users and provide timely on-site resolution. Whether embedded in your greater IT infrastructure or dispatched from a TurnerTech location, we are ready to partner with you. Any repairs that cannot be completed on-site can be taken to our Service Center for more intensive hardware or break-fix repairs.
VIP EXECUTIVE SUPPORT
Our VIP executive support services can be customized to meet your IT environments unique needs, including assisting you with:
- Professional IT consulting
- ServiceNow development
- Staff augmentation
- ITIL policy and procedures
- Run book development
With proven industry experience, our certified project managers can help ensure the success of your next critical deployment. Our areas of expertise include:
- Project IT infrastructure
- Cloud integration, migration and deployments
- Strategic planning
- Risk mitigation
Managing all your IT assets can be time-consuming and stressful, but with our asset management services, your team can focus on strategic initiatives instead. Our asset management services include:
- Windows servers and workstations
- Automated workstation and application deployment
- Virus, spam, malware and spyware removal and prevention
- Proactive server and network monitoring and alerting
- End of life equipment recycling
CERTIFIED ENGINEERS AND TECHNICIANS
We pride ourselves in providing the highest level of service to our customers–and that includes ensuring that our engineers and technicians have the necessary certifications to accurately address your needs. Not only do our engineers have the expertise and technical skills to deliver an array of services, they are certified in our many partners solutions, such as Microsoft, ServiceNow, Lenovo, Cisco, Hewlett Packard, and SolarWinds. Additionally, our computer technicians can perform certified repairs on every major computer, laptop, and printer and offer on-site service, remote support, or carry-in service with the ability to repair most damaged or dropped laptops to the component level, saving you time and money.
PROCESS MANAGEMENT AND AUTOMATION
We offer a flexible approach to address your needs during your IT service optimization journey. As part of your optimization efforts, we can help you consolidate traditional systems/software packages into a dynamic, single system of record upon a cloud-based Software-as-a-Service (SaaS) environment and create patterns of expertise that can automatically anticipate and deploy infrastructure resources based on workload needs.
100% US-BASED WITH GLOBAL REACH
Every TurnerTech employee is based in the U.S. We never off shore our services, ensuring you get efficient communication from a domestic team of knowledgeable tech experts.
Choose only the services you need. Scale up or down anytime.
First Call Resolution
Our goal is to resolve your issues on the first call.
We stand behind our service with transparency and personal integrity.
Always available – any time, any day of the year.