Global White Glove Professional IT Services

END-USER COMPUTING SERVICES

Our professional team of desktop support technicians have the personal and technical skills to interface with your users and provide timely on-site resolution. Whether embedded in your greater IT infrastructure or dispatched from a TurnerTech location, we are ready to partner with you. Any repairs that cannot be completed on-site can be taken to our Service Center for more intensive hardware or break-fix repairs.

VIP EXECUTIVE SUPPORT

Our VIP executive support services can be customized to meet your IT environments unique needs, including assisting you with:

Professional IT consulting
ServiceNow development
Staff augmentation
ITIL policy and procedures
Knowledge Base Articles
Training

PROJECT MANAGEMENT

With proven industry experience, our certified project managers can help ensure the success of your next critical deployment. Our areas of expertise include:

Project IT infrastructure
Cloud integration, migration and deployments
Strategic planning
Risk mitigation

ASSET MANAGEMENT

Managing all your IT assets can be time-consuming and stressful, but with our asset management services, your team can focus on strategic initiatives instead. Our asset management services include:

Windows servers and workstations
Automated workstation and application deployment
Virus, spam, malware and spyware removal and prevention
Proactive server and network monitoring and alerting
End of life equipment recycling

CERTIFIED ENGINEERS AND TECHNICIANS

We pride ourselves in providing the highest level of service to our customers–and that includes ensuring that our engineers and technicians have the necessary certifications to accurately address your needs. Not only do our engineers have the expertise and technical skills to deliver an array of services, they are certified in our many partners solutions, such as Microsoft, ServiceNow, Lenovo, Cisco, Hewlett Packard, and SolarWinds. Additionally, our computer technicians can perform certified repairs on every major computer, laptop, and printer and offer on-site service, remote support, or carry-in service with the ability to repair most damaged or dropped laptops to the component level, saving you time and money.

PROCESS MANAGEMENT AND AUTOMATION

We offer a flexible approach to address your needs during your IT service optimization journey. As part of your optimization efforts, we can help you consolidate traditional systems/software packages into a dynamic, single system of record upon a cloud-based Software-as-a-Service (SaaS) environment and create patterns of expertise that can automatically anticipate and deploy infrastructure resources based on workload needs.