Process Management and Automation

ServiceNow Solutions from Turner Techtronics, Inc. (TTI) can help you consolidate several traditional systems / software packages into a dynamic, single system of record upon a cloud-based Software-as-a-Service (SaaS) environment that we can customize for you. We offer a flexible approach to address your needs during the service optimization journey in order to create an environment that uses patterns of expertise to automatically anticipate and deploy infrastructure resources based on workload needs.

With our experience in ServiceNow deployments we can assist you with:

• Design and development of custom applications

• Change Management

• Optimize and Standardize: Simplify deployments, reduce management complexity and build a foundation for automation.

• Configuration based on best practices and ITIL framework

• Request Management

• Deployment of Configuration Management

• Asset Management

• Incident Management

• Knowledge Management

• Workflow Automation (can be used to automate any repetitive process or task)