Service Desk

Turner Techtronics, Inc. (TTI) provides the best quality Service Desk by working with you directly to assess your needs and business culture. This allows TTI to customize our services to your business environment in order to provide you with the best possible service.

TTI brings proven Service Desk experience and draws on best practices from multiple sources, including ITIL, allowing us to resolve issues in a timely, customer-focused manner.

Our Service Desk solution includes but is not limited to:

• PC / MAC Support

• Process Streamlining and Improvement

• Custom-tailored Solutions for Any Environment

• Knowledgebase Creation / Upkeep

• Integration with Multiple Enterprise Groups (HR, Facilities, etc.

• Comprehensive Reporting Capability

• Endpoint Security

• ServiceNow Enterprise Customization

• Remote Support